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Minutes of the Regulax Meeting of Council Monday, May 15, 2017 Page 3 Here's some examples of how we can present the data to you. One thing very important in most communities is the age breakout. When we hear from folks 55 and over, usually the things they are interested in and have priorities for are very different from those in the 34-44 category and vice versa. For example, we have many different types of questions. We ask about streets, housing styles, development, that type of thing. You will see the differences in the responses based on age groups. We will make sure we tabulate that. We give you a full report. It's pretty extensive. It will tell you about the inethodology. It will tell you how many surveys were responded, what the percentages were and the breakdown of all of the results and data. The report will be delivered to you at the end, both electronically and paper versions. Usually it's good to post on the website as well so that everyone can see the results. We have done this quite a bit. It's a real helpful process. We have at the bottom of everything we printed out contact information so if people have questions, they e-mail or write us or call us. Some communities have said people are used to coming to City Hall, Village Hall in this case and dropping off pa}nnents; if there is a box you want to set up for people to submit their survey responses that's fine too. We will make sure we only have one per household and we get those back. That's a summary of what we.are going to do. I am happy to answer any questions about the survey or master plan if you have them. Council President Saponaro asked, does anyone have any questions of Mr. Coyne or Mr. Sonnhalter of this process? The one coinment I had made was we want to make sure that our residents know what the survey looks like before they get it. People tend.to throw things away without even opening them because they have a certain look to it. Maybe that can be accomplished or achieved with the packaging it goes in or if it says Mayfield Village on it people are going to be more inclined to open it versus something different. Just to give them a preview of what it looks like. That would be helpful. Mr. Coyne replied, great point. It will have a return label that will indicate it is from Mayfield Village not County Planning or the government or generic. Council President Saponaro stated, I think it is important. You don't want people tossing it out. Anyone else have any questions? Mr. Wynne asked, with the other surveys you mentioned you have done already, what is the typical response rate on the surveys? Mr. Coyne replied, great question. We have ranged anywhere froin about 30% up to almost 50% in soine of the communities. Orange Village is another coinmunity who does one every 10 years and they send it to every household as well. Their response rate is a little bit higher because folks are used to doing it. Beachwood and Bay Village had very high response rates. Euclid's was a