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Collective Bargaining Agreement between Mayfield Village and the I.A. F. F. Local 2619 (W Section 14.9. Any grievance that originates from level above the first step of the grievance procedure may be submitted directly to the step from which it originates. Section 14.10. The time limitations provided in the Article may be extended by written mutual agreement between the Employer and the Union. Section 14.11. It is the mutual desire of the Employer and the Union to provide for prompt adjustment of grievances with a minimum amount of interruption of the work schedule. Every responsible effort shall be made by the Employer and the Union to affect the resolution of grievances at the earliest step possible. In furtherance of this objective, the following procedure shall be followed: Step 1 — Informal Step: An employee having a grievance will first bring that complaint verbally, within seven (7) calendar days of the incident giving rise to the grievance, or within seven (7) calendar days of his first knowledge of the action or event, (not to exceed thirty (30) calendar days from the date of the action or event), to the attention of the employee's immediate supervisor. The immediate supervisor, or his designee, shall, within three (3) calendar days, discuss the grievance with the employee and, within twenty-four (24) hours of their discussion, respond to the employee with an answer. STEP 2 — Fire Chief: If the employee and the immediate supervisor are unable to resolve the problem at the informal step, the grievant may refer the grievance to the Fire Chief, or his designee, within five (5) calendar days after receiving the Informal Step reply. The Fire Chief shall have seven (7) calendar days in which to schedule a meeting with the aggrieved employee and his appropriate Union representative, if the former desires. The Fire Chief shall investigate and respond in writing, to the grievant and/or the appropriate Union representative within eight (8) calendar days following the meeting. STEP 3 - Mayor: If the grievance is not satisfactorily settled in Step 2, the grievance shall be submitted to the Union Screening Committee. The Screening Committee will then review the merits of the grievance and decide, no later than ten (10) days after the Employer's Step 2 answer was issued, whether or not to recommend further appeal. Should the Committee decide not to pursue the grievance further, the grievant(s) shall be so informed, the grievance will be withdrawn from the grievance procedure, and the Committee's decision shall be final and binding. Should the Committee decide to process the grievance further, the Union may file an appeal with the Mayor within seven (7) days after the Screening Committee's decision. Such appeal shall be in writing, shall include a copy of the original grievance, and shall specify the reason why the grievant believes the Step 2 answer is in error. The Mayor shall have twenty (20) days in which to schedule a meeting with the grieved employee and the appropriate Union representative. Reasonable attempts will be made to hold this meeting in Mayfield Village. The Mayor shall investigate and respond to the grievant and appropriate representative within ten (10) days following the meeting. 10