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Section 19.10. In the event a step in the grievance procedure is permanently vacant, grievances presented to the vacant step will proceed to the next level, without any loss of time, to be answered by the supervisor next in the grievance procedure. Section 19.11. The Employer shall provide the F.O.P. with a list of management's designated representatives for each step of the grievance procedure. Section 19.12. Any employee or Village official requested to appear at a hearing before the Mayor or before the arbitrator by either party shall attend without the necessity of subpoena and without any loss of regular pay for time off the job while attending the mayoral or arbitrator's hearing. All requests made by either party for the attendance of witnesses shall be made in good faith and at no time shall the number of on -duty employees in attendance exceed five (5), excluding the grievant(s) and the representative of the F.O.P. Grievants shall lose no straight time earnings while in attendance at grievance meetings with management representatives or at arbitration hearings. Section 19.13 The F.O.P. agrees to indemnify and hold the Employer harmless against any and all claims, demands, suits, or other forms of liability that may arise out of any determination that the F.O.P. failed to fairly represent a member of the bargaining unit during the exercise of his rights as provided by the grievance procedure and arbitration procedure contained herein. ARTICLE 20 HOURS OF WORK Section 20.1. The basic work schedule for members of the bargaining unit shall consist of one hundred sixty (160) hours in each twenty-eight (2 8) day work period. The Village may consent to the use of various shifts but the normal shift will consist of eight-hour days. The Village retains the prerogative of ending any daily shift other than the eight-hour shift at its sole discretion. Section 20.2. The Employer retains sole discretion as to the need for overtime work, and all assigned overtime must be worked. All overtime work must be authorized by the Mayor or his authorized representative, except that where overtime work is performed in an emergency without prior authorization, the overtime work shall be reported to the Mayor or his authorized representative for confirmation that such an emergency existed and for authorization of the overtime work. ARTICLE 21 OVERTIME Section 21.1. If an employee is on an eight (8) hour schedule, overtime hours are those hours worked in excess of forty (40) hours in each scheduled work week. If an employee is on a twelve (12) hour schedule, overtime hours are those hours worked in excess of eighty (80) hours in each scheduled two-week work period. Overtime hours shall be compensated at a rate determined by dividing the employee's annual base rate plus longevity pay, the BAC and Firearms stipends and 15