2024 026 RESOLUTION - Laserfiche WebLink

Home Browse Search

telecommunicator with access to distinct PSAP settings, resources, and configurations anywhere in the network. 3.1 State of Ohio Operational Requirements In order to maintain funding through the NG9-1-1 Assistance Fund, all PSAPs must achieve compliance with Ohio Administrative Code (OAC), which requires adherence to certain technical, training and operational standards and promotes best practices that ensure consistent, quality 9-1-1 service delivered by well trained personnel to all residents of, visitors to, and individuals who work in Cuyahoga County. These disbursements benefit all Primary and Secondary PSAPs in Cuyahoga County as the funding provides support for costs of the system's equipment, call -taking application, and connectivity. The Ohio Revised Code requires the 9-1-1 Steering Committee to establish operational standards for public safety answering points eligible for wireless reimbursement. The 9- 1-1 Steering Committee adopted such standards on April 26, 2016. The office of the 9-1-1 administrator, in partnership with the local 9-1-1 coordinators and PSAP managers, review these standards every five (5) years and make recommendations for addition, deletion, and/or revision to the state 9-1-1 steering committee. The last update occurred in 2021. 3.2 Cuvahoga County Operational Requirements Cuyahoga County receives monthly disbursements from the State NG9-1-1 Assistance Fund. These disbursements benefit all Primary and Secondary PSAP's in Cuyahoga County as the funding provides support for costs of the system's equipment, call -taking application and connectivity. The Cuyahoga County 9-1-1 Program Review Committee believes the best interest of public safety is served by utilizing these standards for all 9-1-1 calls including calls transferred within the system. Additionally, ORC 128.021 requires PSAP's not originally required to be compliant, to comply with all OAC 5507 standards not later than two years after the effective date of October 2, 2023. It is the intent of this document to maintain compliance with OAC 5507. Authority over compliance is maintained by the Ohio Department of Administrative Services, 9-1-1 Program Office. Any changes or revisions to OAC 5507 will be reflected within this document upon approval of the Cuyahoga County 9-1-1 Program Review Committee. 3.3 Cuvahoga Countv — Current 9-1-1 Svstem Reauirements The equipment installed at a PSAP determines the Enhanced 9-1-1 features that will be available to the individual answering the 9-1-1 call. The minimum system requirements for the Cuyahoga County 9-1-1 network includes Selective Routing, Alternate (overflow) routing, Default routing, ANUALI delivery, redundant infrastructure to include voice and data delivery to each PSAP. Overflow conditions at a Primary PSAP, or conditions requiring evacuation or other temporary change in routing of 9-1-1 calls, will result in the use of an alternate PSAP. 23