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2024 026 RESOLUTION
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2024 026 RESOLUTION
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Last modified
3/6/2025 12:46:07 PM
Creation date
5/24/2024 9:04:21 AM
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Legislation-Meeting Minutes
Document Type
Resolution
Number
2024-026
Date
5/20/2024
Year
2024
Title
CUYAHOGA COUNTY 911 PLAN
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for a number of Primary PSAPs. Section 6.0 identifies the recognized Secondary PSAPs <br />in Cuyahoga County. <br />Alternate PSAP <br />A PSAP to which 9-1-1 calls are routed when the lines are busy or there is an <br />equipment failure at a Primary PSAP. An Alternate PSAP may be a Primary PSAP in a <br />different PSAP service area. <br />Subdivision PSAP <br />Located within the territory of a municipal corporation or township that serves as a Primary <br />PSAP and dispatches emergency services. May operate as a Secondary PSAP if a <br />Memorandum of Understanding (MOU) has been established between the Subdivision <br />and the Primary PSAP regarding the transfer of 9-1-1 calls to the Subdivision. <br />Default PSAP <br />The PSAP to which the 9-1-1 calls are routed when the network system cannot determine <br />the PSAP Territory from which the 9-1-1 calls are originating, and thus, the Primary PSAP <br />to which the 9-1-1 calls should be routed. The CECOMS Center PSAP shall serve as the <br />default PSAP for Cuyahoga County. <br />Consolidated or Regional PSAP <br />Consolidated or Regional PSAPs are a result of merging multiple PSAPs into a single, <br />unified team with common operating platforms. This includes the sharing of space, <br />personnel, equipment and procedures for 9-1-1 services among Primary PSAP territories <br />and/or by providing countywide services. A consolidated or regional PSAP provides 9-1- <br />1 call answering and emergency service dispatching to all portions of the joint service <br />district. The administrative organizational structure can be memorialized by contractual <br />agreement or Council of Governments (COG). <br />For the purposes of this plan, any consolidation of two to four primary PSAPs <br />shall be considered "Consolidated" and five or more as "Regional". <br />Each physical location, whether it operates under contractual agreement or COG will be <br />recognized as a separate PSAP, operating in separate facilities, with separate ORI's, <br />separate MPLS and separate operating authorities. <br />Wireless PSAP <br />A Wireless PSAP is a Primary PSAP wherein wireless and VoIP calls are routed directly. <br />CECOMS is the only Wireless PSAP in Cuyahoga County. <br />Remote Dispatch <br />The NG9-1-1 system supports the virtual PSAP Operator position capability as a standard <br />function of its client software. This feature allows any installed and configured operator <br />position in the network to securely access the system by logging in at another PSAP to <br />receive calls for their "home" PSAP. The capability does not require software to be <br />installed or any configuration of the workstation, as all users and respective settings are <br />loaded to the remote workstation from the server. In effect, this feature provides a <br />22 <br />
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