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Section 16.02. For the purposes of this procedure, the terms listed <br />below are defined as follows: <br />(a) Grievance - A"grievance" shall be defined as a dispute or <br />controversy arising from the misapplication or misinterpretation by <br />by the City of this Agreement, or the misapplication or mis- <br />interpretation by the City of any work rule. <br />(b) Aggrieved Party - The "aggrieved party" shall be defined as only an <br />employee or group of employees within the bargaining unit actually <br />filing a grievance. <br />(c) Dray - A"day" as used in this procedure shall man ca.lendar days, <br />excluding Saturday, Sundays or Holidays as provided for in this <br />Agreement. <br />Section 16.03. Zhe following procedures sha.ll apply to the handling of <br />all grievances filed under this procedure: <br />(a) All grievances shall include the name and position of the aggrieved <br />party; the provision(s) of this Agreement or work rule involved in <br />the grievance; and a general statement of the nature of the <br />grievance and the redress sought by the aggrieved party. <br />(b) All decisions shall be rendered in writing at each step of the grievance procedure. Each decision shall be transmitted to the <br />aggrieved party and the NOTEA representative. <br />(c) Research and preparation of grievance filed by NOTEA shall be <br />conducted during non-work hours where practicable. Grievance <br />meeti.ng held with the appropriate Enployer representatives shall <br />be during the normal City business day (8:30 AM to 4:30 PM). A <br />NOTEA representative who had been scheduled to work when the <br />grievance meetings are held will be rescheduled to meet current work <br />schedules. The aggrieved party shall have the right to no more than <br />two (2) representatives: One (1) steward and ane (1) representative <br />of his classification. <br />(d) Nothing contained herein shall be construed as limiting the right of <br />any employee having a grievance to discuss the matter informally <br />with the Service Director and having said matter informally adjusted <br />without the intervention of the NOTEA, provided that the adjustment <br />is not inconsistent with the terms of this Agreement and does not <br />involve interpretation of the Agreement. In the event that any <br />grievance is adjusted without formal intervention pursuant to this <br />procedure, while such adjustment shall be binding upon the aggrieved <br />party and considered a final decision, said adjustment shall not <br />create a precedent or ruling binding upon the Fmployer or the NOTEA <br />in future proceedings. <br />-8-