96-051 Ordinance - Laserfiche WebLink

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r I 1 I f (o) "Gross Revenue" Shall mean any and ali compensation in whatever form, exchange or otherwise derived by the "GRANTEE" from Subscribers for the provision of Cable Service, as defined in the Cable Act from the operation of the "Cable System°" as defined within this Agreement and all other compensation derived from, but not limited to subleasing office space and equipment located in the Franchise area to non-affiliates, net local advertising sales and interest on subscriber deposits (unless such interest is returned to the Subscriber). This term does not include any sales, excise or other taxes or fees collected by GRANTEE on behalf of any state, city or other governmental unit, and shall be net of bad debt, refunds to Subscribers and copyright fees. (p) "Mayor" Shall mean the Chief Executive Officer of the City or any person to whom the Mayor designates the authority to act. (q) "Normal Service Intervals" Shall mean the period between the time that the GRANTEE is notified by a Subscriber or the City of a service deficiency, the GRANTEE shall by (24) twenty-four hours following receipt of such deficiency notice, (thirty-two (32) hours when notice is received by GRANTEE prior to noon) commence correcting such deficiency; providing that the Subscriber or representative is available, during this period, at the premises or location to be serviced. Complaints received by the GRANTEE concerning partial or complete system outages affecting more than five (5) Subscribers shall be acted upon promptly and in no event more than (2) finro hours after the GRANTEE becomes aware of the aforementioned outages. (r) "Peg Access Channel" Shall mean the channel or channels on which "Peg Access" programming is cablecast. (s) "Peg Access Equipment" Shall mean equipment provided by the GRANTEE, which is necessary for the production and presentation of cablecast programs other than automated services, including technical assistance, and the GRANTEE shall permit its use for the production and presentation of public access . programs to persons residing within the City of North Olmsted. (t) "Person" Shall mean any individual or association of individuals, or any firm, corporation partnership, government, or other business entity. (u) "Reasonable Request" Shall mean a written request by the City, delivered to the GRANTEE via Certified U.S. Mail which request shall, taking into account all relevant facts and circumstances, be reasonable on its face. ? J