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Integrated Calling Charges (Message+). Integrated Calling does not have a separate monthly service fee, but data usage charges will be incurred
<br />in accordance with Customer's service plan. If a call is transferred among connected devices, each transfer will be billed as a separate call. Also,
<br />depending on the service address, Customer may be assessed an additional 911 charge if required by law. Any call made from a tablet to a U.S.
<br />number will be treated as a domestic call, no matter where the call originates. Any call made from a tablet to a non-U,S, number will be treated as an
<br />international long distance call that originates in the U.S,, which is subject to U.S. taxes, fees and Verizon surcharges, no matter where the call actually
<br />originates. These calls will be billed in accordance with Customer's international calling plan and/or international Contract rates.
<br />3. Emergency 911 Calls. End users can make a 911 call over a iii connection when using the Service, but whenever possible, end users
<br />should avoid doing so because 911 calls over a WiFi connection will not work if there is a failure of your broadband connection or electrical power, or
<br />if the 911 system doesn't recognize the address. In addition, when using a One Talk desk phone, voice functionality (including the ability to make and
<br />receive 911 calls) will not be available during a power outage, broadband connection failure or other service disruption. Before any desk phone can be
<br />activated or the Service can be activated on any device, Customer must enter the U.S. address where Customer wants emergency services to be sent
<br />if end users call 911. It is not necessary to use the same address for all devices. It is very important that Customer updates its 911 address whenever
<br />Customer changes its location for any of these devices because this is the location that will be given to emergency services when end users dial 911.
<br />End users can go to their mobile device's Settings and change their 911 address at any time. Customer can change the 911 address for a desk phone
<br />on the One Talk section of the My Business web portal. (Note: With a smartphone using the One Talk Mobile App, emergency services will use the
<br />911 address only if you use Wi-Fi to make the 911 call. If end users are using the Verizon Wireless Network, their smartphone's built-in capabilities
<br />will provide the location of the end user's device.)
<br />4. Integrated Messaging Text Message Feature. To send and receive SMS messages, Mobile devices associated with either One Talk Basic
<br />Dialer (if available) or One Talk Mobile App must download the Message+ App to the device. The Integrated Messaging functionality of Message+
<br />enables you to synchronize messages across multiple devices, including smartphones, tablets and the web. Text messages sent and received while
<br />using the Service are separate from the native texting app (dual numbers) and are only temporarily retained on the One Talk message platform in the
<br />cloud. End users with access to the Service on a Smadphone or the Mobile Client can retrieve/download any text message sent or received using the
<br />Service.
<br />5. HIPAA. Integrated Messaging is not designed for secure transmission or storage of personal healthcare information. Therefore, Customer
<br />agrees not to use Service to store or transmit Protected Health Information (PHI) as defined in the Health Insurance Portability & Accountability Act of
<br />1996 and the Health Information Technology for Economic and Clinical Health Act of 2009 and accompanying regulations (collectively "HIPAA").
<br />Covered Entities and Business Associates (as defined by HIPAA) will not use Integrated Messaging to store or transmit PHI. Customers that do not
<br />want its end users to save messages to the cloud (including all Covered Entities and Business Associates, as defined by HIPAA), must have an
<br />authorized representative block Integrated Messaging. For further information, go to https://web.vma.vzw.com/BusinessProduct. To learn more about
<br />HIPAA, go to: http://www.hhs.gov/ocr/privacy/hipaa/understanding/index.html.
<br />6. Service Limitations. The Service is not compatible with fax machines, credit card machines or certain security systems. Your Verizon
<br />Wireless representative can suggest other possible solutions for some of these functions. Please check with your provider to confirm the compatibility
<br />requirements of your security system.
<br />7. Important Service Disclosures. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE SERVICE IS IMPLEMENTED WITHOUT
<br />SPECIFIC CONTROLS THAT MAY GENERALLY BE REQUIRED OR CUSTOMARY FOR CUSTOMERS IN ANY PARTICULAR INDUSTRY AND
<br />ARE NOT DESIGNED TO SATISFY ANY SPECIFIC LEGAL OBLIGATIONS. CUSTOMER IS SOLELY RESPONSIBLE FOR DETERMINING THAT
<br />THE SERVICE SATISFIES ANY LEGAL, REGULATORY OR CONTRACTUAL OBLIGATIONS CUSTOMER MAY HAVE. CUSTOMER AGREES TO
<br />USE THE SERVICES IN ACCORDANCE WITH ALL APPLICABLE LAWS AND NOT TO USE THE SERVICES IN ANY MANNER THAT MAY IMPOSE
<br />LEGAL, REGULATORY OR CONTRACTUAL OBLIGATIONS ON VERIZON WIRELESS, OTHER THAN THOSE WITH WHICH WE HAVE
<br />EXPRESSLY AGREED TO COMPLY IN THIS ADDENDUM.
<br />CUSTOMER IS ON NOTICE THAT ANY TEXT MESSAGES DELIVERED TO A DEVICE USING THE SERVICE WILL REMAIN ON THAT DEVICE,
<br />EVEN AFTER THE MESSAGING FEATURE IS REMOVED OR END USER IS DEREGISTERED AND NO LONGER HAS ACCESS TO THE
<br />SERVICE. END USERS CONTROL THE DELETION OF MESSAGES RECEIVED ON THEIR DEVICES.
<br />8. Software. In connection with the Service, Verizon Wireless will provide software that is owned by us, our affiliates or third -party licensors
<br />("Software"), Verizon Wireless may update the Software from time to time and Customer and/or end user failure to install any update may affect
<br />Customer's Service and/or use of the Software. Customer may use the Software only as part of, or for use with, the Service as authorized in this
<br />Addendum.
<br />Verizon Wireless grants Customer a limited, non-exclusive, non -transferable license to use the Service and the Software solely as authorized in this
<br />Addendum. All rights regarding use of the Service and Software not expressly granted in this Addendum are reserved by Verizon Wireless and/or any
<br />third -party licensors. The Software contains some programming, scripts, tools, modules, libraries, components, or other items that were developed
<br />using "Open Source" code; which are available for download at www.verizon.com/opensource.
<br />Verizon Wireless offers the pricing utilizing the terms and conditions of the NASPO ValuePoint (NVLPT� Contract #1907, Addenda and Attachments can be found on wwwnaspovaluepoint.org site for
<br />your consideration and review. Your Stale may also have a NVLPT Participating Addendum which maybe available on your State website. Alternatively, you may contact your local Verizon Government
<br />Sales representative for additional information v 050918 (23%)
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