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2020-154 Resolution
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2020-154 Resolution
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1/6/2021 3:51:13 PM
Creation date
1/6/2021 1:49:07 PM
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North Olmsted Legislation
Legislation Number
2020-154
Legislation Date
1/5/2021
Year
2021
Legislation Title
Sedgwick Contract
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CALL CENTER SERVICE SCHEDtiLE <br />1. Sedgwick will perform the following call center services <br />A. Provide to the Client a toll free number owned by Sedgwick to be used by Client <br />and its employees to access the Sedgwick telephonic claims intake center during the <br />term of the Agreement between Client and Sedgwick regarding a claims <br />administration program for Client's Program as defined in hxhibit A. <br />B. Shall fill out the appropriate form as required by an applicable program or statute. <br />C. Provide a copy of the form to Client via fax, mail, or electronically as agreed with <br />Client. <br />D. Provide a copy of the form via fax, or electronically to the Sedgwick office <br />responsible for managing the loss, as necessary. <br />2. Client agrees that: <br />A. Client shall provide Sedgwick, in a timely manner, information to facilitate <br />distribution of report copies by Sedgwick. <br />B. Client shall pay to Sedgwick a service fee which, in the initial term of this <br />Agreement, shall be computed and payable as shown in Exhibit B, attached hereto <br />and made a part hereof, plus applicable taxes, if any. <br />C/20912 22 <br />
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