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June 20, 2022 <br />To Whom it May Concern <br />EucCzd Fire Department <br />Headquarters, Fire Station No 1 <br />775 East 222nd St. <br />Euclid, Ohio 44123 <br />Assistant Fire Chief William R. Anderson, MPA, CFO <br />216.289.8408 <br />The City of Euclid has partnered with Chagrin Valley Dispatch (CVD) since April 2015. Our <br />decision to partner with CVD was based on their: <br />• 68 -year history and numerous accomplishments, <br />• technological expertise and capabilities. <br />• ability to provide the same (or better) level of service to our stakeholders and <br />residents, <br />• vision and room for expansion. <br />• inclusiveness (Council of Governments)., and <br />• example as a leader in regionalization. <br />The discussions leading up to joining CVD were understandably filled with emotion and, at <br />timeswere contentious. These concerns came from dispatchers, a few members of City <br />Council, and a small but vocal contingent of residents. Transparency and facts helped <br />navigate the public hearings. I can attest that a project like this comes down to two <br />important areas of public governance. the ability to embrace change and trust. All Euclid <br />dispatchers were offered jobs with CVD. In our case, dispatchers received a $5.000 annual <br />raise. While upset at first, one dispatcher has since told me that the move to CVD was the <br />best thing that happened to her career. She was amazed at the technology upgrades, the <br />extra staffing.. and the sense of teamwork and belonging. <br />As you consider the services of CVD, you're already aware that the need to reinvent <br />ourselves is more important than ever in the modern-day public -sector. Efficiency and <br />stewardship play a major role in what we do daily. CVD provides that efficiency and <br />stewardship while also leveraging technology to enhance public safety. Please consider this <br />quote from John F. Kennedy: 'Change is the law of life and those who look only to the past <br />or present are certain to miss the future." My contact information is provided above. I <br />encourage you to contact me with any questions. Thank you! <br />Sincerely, <br />i <br />William R. Anderson <br />Assistant Fire Chief <br />