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Village of Cuyahoga Heights Fire Department <br />5480 Grant Ave. • Cuyahoga Heights, OH 44125 <br />Chief Michael Suhy • Phone: (216) 641-6799 • Fax: (216) 641-2757 <br />To: Whom it May Concern <br />From: Fire Chief Michael Suhy <br />Date: June 20, 2022 <br />In June 2019 the Cuyahoga Heights Fire Department transitioned its dispatch operations to the Chagrin <br />Valley Dispatch (CVD) in Brecksville. As you know such a change can bring about fears and worries. <br />However, I can attest this was a great move for us and the switchover went far easier than expected; it <br />has been running exceptionally well ever since. <br />On an administrative note, if there is an issue with the manner a call Is handled, the administration at <br />CVD is immediately addressing this and communicating the outcome. CVD assists with programming and <br />repairs to radios along with assisting with purchases- They have a presence at our monthly Cuyahoga <br />Valley Fire Chiefs meetings to address any needs and keep us up to date with any changes. <br />In sum and without reservation, I give a strong and favorable recommendation of the CVD and believe <br />the transition there will be positive and an asset to your agency. <br />If I can provide any additional information, please feel free to contact me. <br />Sincerely, <br />Michael Suhy <br />Fire Chief, Cuyahoga Heights Fire Department <br />