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OFFICE: (216) 524-6469 FIRE (216)524-720C <br />ViCCage of "VaCCey View <br />5895 HATHAWAY ROAD <br />VALLEY VIEW, OHIO 44125-4799 <br />FIRE DEPARTMENT <br />To Whom it May Concern, <br />KENNETH PAPESH <br />FIRE CHIEF <br />June 20, 2022 <br />The Village of Valley View transitioned its dispatch operations to Chagrin Valley Dispatch (CVD), <br />Brecksville location, in 2019. 'Phis transition included three other communities within our regional <br />dispatch center, housed in the Village of Cuyahoga Heights. This transition did not come without <br />significant discussion over a vast array of both practical and unrealistic concerns. 'through these <br />discussions with multiple community administrators, elected officials, police and fire administrators and <br />dispatch supervisors the decision was made to move to CVD Brecksville_ This decision has been <br />overwhelmingly positive for the departments and residents within the community. <br />There were several key factors that played into the decision to move into a larger regional dispatch center' <br />I. Enhancement of Dispatch Services: Technology Upgrades / Training / Specialized Services <br />2. Standardization of Protocols ( National Best Practice Models <br />3. Cost Savings: Technology Purchasing Power / Staffing / Equipment / Specialized Equipment <br />4. Enhanced Mutual Aid Capability: Auto -Aid Dispatch Across a large area <br />Our community has enjoyed these expected benefits, and several more. CVD has been an exceptional <br />partner over the past three years with our community, and all the communities it serves- Dispatchers <br />frequently perform ride-alongs in the communities they dispatch for, allowing them to better understand <br />the needs of their Police, Fire, EMS and residents. In the event of any issues, CVD's administrative <br />response to inquiries is immediate with follow up being documented and communicated to interested <br />parties in a timely and thorough manner. <br />Without reservation, I give my strongest recommendation to your community joining the Chagrin Valley <br />Dispatch family of communities. This group will be a significant asset to your safety forces, and will <br />greatly enhance the level of service provided to your community. <br />If I can provide any additional information, or answer any questions / concerns, please feel free to contact <br />me directly. <br />Regards, <br />J � � <br />Kenneth A. Papesh <br />Fire Chief <br />All correspondence directed to the Fire Chief <br />