2023-062 Resolution - Laserfiche WebLink

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Confidenital - C 2023 Hyland software, Inc. anti its affiliates. INTRODUCTION The purpose of this document ("Services Proposal") is to define the goals, scope, fees and other important details supporting the delivery of Imaging Services for one or more projects defined in the Project Areas section. PROPOSAL TERMS & USAGE Hyland Software Inc. ("Hyland") is pleased to provide the following estimate for Imaging Services for City of North Olmsted ("Customer'). The content of this Services Proposal is subject to review and revision by both Hyland and Customer until fully executed by both parties, Upon execution of this Services Proposal, the Hyland project manager or designated resource will contact Customer project team to discuss project logistics and potential start dates. At this time, Hyland resource availability will be reviewed and presented to Customer. Start times can vary based on existing work volumes. The project(s) will begin upon a mutually agreed upon date as soon as resource availability and Customer availability allow. Once the project start date has been determined, resources will be assigned and scheduled to begin delivery of the Imaging Services described in this Services Proposal. Imaging Services described in this Services Proposal will be provided in accordance with the terms of the applicable services contract between the parties within which this Services Proposal is incorporated. Such services contract may be a stand-alone services agreement or may be included within the agreement under which Customer licenses software from Hyland, such as a Master Software License, Services and Support Agreement, Hosting Agreement or Subscription Agreement, If such services contract provides that services will be provided under a Statement of Work, this Services Proposal shall be considered the Statement of Work. After execution, all changes to this Services Proposal will follow the Project Change Control Process. All changes must be made to this Services Proposal through an authorized Change Order unless otherwise agreed to in writing by both Hyland and Customer.