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2024-041 Resolution
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2024-041 Resolution
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6/7/2024 10:10:28 AM
Creation date
6/7/2024 10:02:52 AM
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North Olmsted Legislation
Legislation Number
2024-041
Legislation Date
6/4/2024
Year
2024
Legislation Title
RFP Microsoft M365 Hosted Email
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11. PST file migration <br />12. Setup, management, or support of 3rd parry products <br />13. Migration of on -prem groups in Office 365 cloud -only groups <br />14. Migration of Exchange Public Folders or Public Folder content <br />Services not specified in this SOW are considered out of scrape and will be addressed with a separate SOW or Change Order. <br />ITEM(S) PROVIDED TO CUSTOMER <br />GENERAL RESPONSIBILITIES AND ASSUMPTIONS <br />• Customer is responsible for providing all access that is reasonably necessary to assist and accommodate Seller's <br />performance of the Services. <br />• Customer will provide in advance and in writing, end Seller will follow, all applicable Customer's facility's safety <br />and security rules and procedures. <br />• Customer is responsible for security at all Customer -Designated Locations; Seller is not responsible for lost or stolen <br />equipment other than solely as a result of Seller's gross negligence and willful misconduct. <br />• This SOW can be terminated by either party without cause upon at least fourteen (14) days' advance written notice. <br />PROJECT MANAGEMENT <br />Seller will assign a project management resource to perform the following activities during the project <br />Kickoff Meeting <br />o Coordinate and facilitate kickoff meeting <br />o Review SOW including project objectives, schedule, and logistics <br />o Identify and confirm project participants <br />o Discuss project prerequisites <br />o Create and distribute escalation and contact lists <br />Project Schedule or Plan <br />o Create a project plan that details the schedule and resources assigned to the project. The schedule should <br />align with the estimated project duration as established in the Project Scheduling section. <br />o Monitor project scope and expectations <br />o Identify and manage project risks <br />o Monitor the status and progress of the project and the quality of items provided <br />Propnetery end Confidential Page8 SLIM 11701 CDW Govemmem LLC <br />SOW IU030 <br />
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