2024-041 Resolution - Laserfiche WebLink

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o Communicate at regular intervals as agreed upon o Ensure project timelines, dependencies, budgets, and closure are met within the project lifecycle Status Meetings and Reports o Status meetings will be conducted on a regular cadence schedule m proactively identify any issues that may arise in order in mitigate risk o Scheduling will be based on agreement with stakeholders, the estimated project duration, and budget available o Seller and Customer will discuss action items, tasks completed, tasks outstanding, risks, issues, key decisions, and conduct a budget review o The project management resource will document and distribute meeting notes and/or action items for all meetings, and will act as the main POC to Customer, if requested Change Management o When a change to a project occurs, the Seller's project change control process will be utilized o The project management resource will facilitate any necessary change order(s) and administrative task(s) as necessary Project Closure o Once verbal scope completion is confirmed, a written Project Closure Acceptance will be provided for client to formally acknowledge o If desired, the project team will meet to recap, answer any questions, and address project transition activities and next steps CONTACT PERSONS Each Party will appoint a person W act as that Party's point of contact ("ContaM Person") as the time for performance nears and will communicate that person's time and information to the other Party's Contact Person. Customer Contact Person is authorized to approve materials and Services provided by Seller, and Seller may rely on the decisions and approvals made by the Customer Contact Person (except that Seller understands that Customer may require a different person to sign any Change Orders amending this SOW). The Customer Contact Person will manage all communications with Seller, and when Services are performed at a Customer -Designated location, the Customer Contact Person will be present or available. The Parties' Contact Persons shall be authorized to approve changes in personnel and associated razes for Services under this SOW. CHANGE MANAGEMENT This SOW maybe modified or amended only in a writing signed by both Customer and Seller, generally in the forth provided by Seller ("Change Order"). Services not specified in this SOW are considered out of scope and will be addressed with a separate SOW or Change Order. to the event of a conflict between the terms and conditions set forth in a fully executed Change Order and those set forth in this SOW or a prior fully executed Change Order, the terms and conditions of the most recent fully executed Change Order shall prevail. PROJECT SCHEDULING Customer and Seller, who will jointly manage this project, will together develop timelines form anticipated schedule ("Anticipated Schedule") based on Seller's project management methodology. Any dates, deadlines, timelines or schedules cordained in the Anticipated Schedule, in this SOW or otherwise, are estimates only, and the Parties will not rely on them for purposes other than initial planning. Proprkary and Confideaad Pass SLED- l l 170 I CDW Govemmmt LLC SOW 122020