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If the monthly average exceeds the base rate, the fuel surcharge per trip will equal .01 for every .01 above the base rate. For example, if the monthly average exceeds the base rate by.13, the monthly fuel surcharge will be .13 times the number of trips for the month. Vehicle Hour Charge (applies to group trips and contracts based upon hourly rates): If the monthly average exceeds the base rate, the fuel surcharge per hour will equal .01 for every .01 above the base rate. For example, if the monthly average exceeds the base rate by .13, the monthly fuel surcharge will be .13 times the number of vehicle hours for the month times 1.3 (STC's average trips/hour). This monthly fuel surcharge will appear as a separate line item on your Invoice. FARES A. The Contractor shall collect a fare from a Passenger only when it is indicated on the manifest. STC will issue a credit each month, for the amount of total fares collected the previous month, by the Contractor, and requited by the Recipient. The Passenger fare shall be paid according to Recipient's fare policy unless the Contractor is granted the written authority by the Recipient to make Pure modifications. It. the Recipient will be responsible for payment to the Contractor lilt any fare reductions approved by the Recipient. C. Drivers will not accept tips or indicate to Passengers that a tip is expected or permitted. SECTION 5: SCOPE OF SERVICE SERVICE AREA The Contractor will operate according to the protocol and defined service area attached hereto as EXHIBIT B. 1'he written protocol must be approved by both the Contractor and the Recipient. Any significant operational changes to the protocol will be discussed and agreed to by both parties, in writing, before placed in effect. OPERATING SCHEDULE Transportation services operate Monday through Friday, g:OOAM to 4:00 pill, within the specific service areas. The service does not operate on holidays as referenced in EXHIBIT C. During the term of the Contract, the Contractor reserves the right to adjust service hours, routes and schedules, so as to accommodate ridership. The Contractor maintains a policy on closings in case of weather-related conditions and emergencies. This policy is altuhed as EXHIBTID to this Contract. TRIP RESERVATIONS AND SCHEDULING. A) All riders must be registered with the Recipient and the Contractor prior to commencing transportation services. It is the Recipient's responsibility to adequately assess a Passenger's eligibility for transportation services. B) Passengers will access transportation services by scheduling directly with the Contractor's call center using the designated numbers. C) The Contractor may accept trip requests up to three (3) days prior to travel or up to STC and North Olmsted contract 2024