46-79 Amend 34-72 - Cleveland Area TV, Inc

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If for any reason, through Federal regulation or otherwise and for reaso~s within or beyond the control of the Company, said Company shall cease to furnish its service§ to its subscribers, the original installation fee shall be refunded, at a pro-rata basis, to all subscribers who have had 'the benefit of said service for less than one {1} years, each such subscriber to receive a refund of one-twelfth of said installation fee for each month, or portion thereof, in which the subscriber is not furnished said service by the Company. The Council shall exercise the power specified in Paragraph one hereof by ordinance with a'determination that such action is necessary to comply with the requirements of Paragraph two hereof. The Company shall have the right to make all rules and regulations governing its services providing same are uniform and not inconsistent with the terms hereof. - section 5. That Section 13 of Ordinance No..34-72, adopted June '19, 1972, be supplemented by enacting, new second, third and fourth paragraphs to read as follows: After energized cables a~e installed in a given area of the City, any home within that ~rea shall receive its connection within 90 days after requesting such connection. All energized cables shall carry the full range of programs provided by Cleveland Area TV, Inc. and this shall include the pay TV service known as Home Box Office. . The Company shall provide the City and its subscribers therein with the maximum number of signals which it, at any time, shall produce for any other city in Cuyahoga County. ~ The Company will also provide the City with an equal number of operating channels as it shall provide to any other city in Cuyahoga County. Section 6. That Section 16 of Ordinance No. 34-72, adopted June 19," 1972, be supplemented by enacting a new paragraph three to read as follows: An informal complaint shall be submitted to the Mayor in writing and shall contain: (1} the name and address of the complainant; (2) the name of the cable system against which the complaint is made; and (3) complete statements of-facts upon which the complaint is based. (a) Upon receipt of 'any informal complaint, the Mayo~ will forward a copy to the system complained or of may take' the question up by correspondence with.the system. ~iithin such time as may be prescribed by the Mayor, the system will be called upon to satisfy the complaint or " advise the Mayor of its refusal or inability to do so. If the system satisfies the complaint, it'shall so notify the ~layor in accordance with the provisions of Subparagraph (c) hereof. The I~yor will forward a copy of the system's notice of satisfaction to the complainant. If the system refuses or is unable to satisfy the complaint, it shall so notify the Mayor, and the Mayor will fonvard a copy of such notice to the complainant, with a statement of the procedure to be followed to further prosecute the complaint. (b) If a system satisfies any complaint brought to its attention by the Mayor, a statement must be filed with the ~layor setting forth when and how the complainant has been satisfied.