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. , <br />TASK E - ~w.r.rMrrraRV BILLING SYSTEM DEVF~APNNIENNT <br />E.1 Define procedures to Create Master Account File <br />The Master Account File is a comprehensive list of all drainage <br />customers and related billing data within the service area. The <br />intent of this effort is create a data base in the Village's new <br />utility package software to generate bills and receipt payments. <br />URS will work with the Finance Director to determine those existing <br />records which will be. used as the foundation of the Master Account <br />File. It is expected the following information will be included for <br />each property owner: <br />- Description of the property (i.e., lot number, subdivision name, <br />book, plat and parcel number, street address, etc.) <br />- Owner's name <br />- Owners's address <br />- Name and address of person/entity being billed <br />- Billing/receipting information <br />- Data for billing setup (ERU's) <br />- Billing frequency <br />Based on the Village's new computer system enhancements, URS will <br />input all of the appropriate information directly into the Village <br />computer utility software via a dedicated telephone Tine and modem <br />from URS' offices. This is a capability the Village has and will <br />greatly enhance security and confidentiality of the Master Account <br />File data as it is developed. <br />URS will conduct a training session with the Finance Department staff <br />to overview the various files and reports created for the stormwater <br />management utility as well as, procedures to update and maintain the <br />file structure. <br />E.2 Define Billing Procedures <br />The purpose of this task is to assist the Village determine the most <br />appropriate billing cycle for the Utility bills as well as, <br />receipting procedures. The latter procedures help track customer <br />payments, outstanding bills, balances, and involves solving legal <br />policy issues for penalties for partial or nonpayment of bills., <br />E.3 Prepare Billing System Procedures Memorandum <br />URS will provide a technical memorandum of the recommended Billing <br />System based on the results of Tasks E.1 and E.2. <br />