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2024 026 RESOLUTION
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2024 026 RESOLUTION
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Last modified
3/6/2025 12:46:07 PM
Creation date
5/24/2024 9:04:21 AM
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Legislation-Meeting Minutes
Document Type
Resolution
Number
2024-026
Date
5/20/2024
Year
2024
Title
CUYAHOGA COUNTY 911 PLAN
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When the NG9-1-1 System went live in 2015, 140 workstations were deployed to 37 <br />primary and 2 secondary PSAPs throughout the county. <br />In addition to the NG9-1-1 equipment and 10-year maintenance and support contract, <br />Cuyahoga County entered into a five-year contract with AT&T to supply the backend <br />infrastructure to support network connectivity. The costs for both ECW and AT&T are <br />currently supported by Cuyahoga County's portion of the Wireless Government <br />Assistance Fund. <br />During 2014, Cuyahoga County began implementation of NG9-1-1 network for all <br />Cuyahoga County PSAPs. Under contract with Emergency Call Works (ECW) and AT&T, <br />PSAP cutovers to this new technology continued through mid-2015. This technology <br />features a hosted system with redundant technology that allows agency users to log in <br />from any ECW station and receive their calls. <br />On July 1, 2017, Cuyahoga County deployed a web -based Text-To-911 service, allowing <br />anyone within the boundaries of Cuyahoga County to be able to text message 9-1-1. <br />Currently, there are 22 Primary PSAPs throughout the county. CECOMS continues to <br />provide support through wireless call answering and routing, Text-To-911 coordination, <br />AMBER alerts, weather advisories, assistance to PSAPs in locating callers, MABAS <br />support, media alerts, , license plate reader program management, back-up EMD for all <br />PSAPs, countywide dispatcher training, hospital restrictions and over -rides, HAZMAT <br />reporting, Radio Communications/MTAC assignments, mass notifications coordination, <br />major emergency incident communications coordination, State of Ohio Emergency <br />Response Plan and mass casualty incident coordination. <br />The county entered into a contract with Mission Critical Partners in 2022 and is currently <br />working on a county -wide emergency communications assessment, due to be complete <br />in October 2022. <br />1.2 9-1-1 Coordinator Responsibilities <br />Legislation requires each county to appoint a county 9-1-1 coordinator to serve as the <br />administrative coordinator for all PSAPs participating in the countywide 9-1-1 final plan. <br />The coordinator must also serve as a liaison with other county coordinators and the 9-1- <br />1 Program Office. <br />The County 9-1-1 Coordinator, after consultation with representatives of the county, the <br />municipalities and local public safety agencies shall: <br />• Maintain a county plan for 9-1-1 enhanced service throughout the county. The <br />plan shall specify: <br />o The number and locations of all PSAPs serving municipalities within the <br />county; <br />o The procedure each PSAP will employ for continuing essential 9-1-1 <br />services during the loss of commercial power; <br />o The number of lines and call -taker position that each PSAP will utilize <br />• Monitor for compliance with the standards and report the results on a regular <br />basis to the 9-1-1 Program Review Committee. <br />17 <br />
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