2004-023 Ordinance - Laserfiche WebLink

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€? . City of North Olmsted, N? / xxx xxxx _ 23 VENDOR's proposal. The CITY will notify VENDOR in writing upon acceptance of each application module. Third Party Software, such as word processing must demonstrate its ability to operate by performing at least five functions selected by CITY at random before Acceptance is conferred by CITY. Application Software Acceptance. Application Software will be timely installed by VENDOR on the computer hardware in accordance with the timetable set forth in Exhibit C. i. CITY personnel will be trained by the VENDOR in the use of the Application Software. The VENDOR shall provide CITY written certification upon completion of the training. CITY agrees to accept the application software with respect to each application installed, of which there shall be a performance period not to exceed thirty (30) working days. The performance period shall commence on the first work day after receipt by CITY that training on the appropriate application software is complete. It is hereby understood that the "performance period" begins after training, implementation consulting, modification development, conversion and documentation is completed. The "training process" shall include a noting on a special copy of the xxx xxxx Capital User Manual, the RFP, and Vendor's Proposal all of the requested and explicitly provided functions. Thus prior to the performance period, all items will be affirmed (or disaffirmed) attesting to the availability of each item [to be noted in RED ink]. ii. During the performance period CITY shall operate the application software in accordance with CITY's normal operating practices. CITY shall determine during this period if the application software performs in accordance with all specifications set forth in the RFP, all representations contained in the Proposal and acceptance test, the brochures, and the documentation as well as all representations set forth in the VENDOR's planning documents. In the event that the application software fails to operate in accordance with the above-stated criteria, VENDOR shall, at the option of CITY and without election of remedies modify or adjust the application software to meet said specifications at VENDOR's expense. iii. After any adjustment or modification, a second performance period shall commence upon written notice of completion of said adjustment or modification. If the application software still fails to meet the criteria within thirty (30) working days of the commencement of the second performance Prepared by Barry Strock Consulting Associates, Inc. O 2004