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once W am wym <br />Village of Moreland Hills Daniel Fritz <br />4350 S.O.M. Center Road • Moreland Hills. Ohio 44022 Phone: 440-248-1188 • Fax: 440-498-9588 <br />E-mail: villagehal@morelandhills com <br />June 20, 2022 <br />To Whom It May Concern, <br />It has come to my attention that some or all of the Westshore agencies are considering a <br />consolidated move to the Chagrin Valley Dispatch Center. As a Mayor and professional firefighter, <br />I feel that I can offer a unique perspective on this potentiality. <br />As Mayor, I know first hand how our residents depend upon all 911 calls being handled <br />professionally and expeditiously. It seems that nearly every month I'm made aware of a new <br />enhancement at one of the facilities or an award attained by one of our top-quality dispatchers. <br />Both _'Dick DiCicco, in his capacity as Director, and Lisa Davet in her capacity as Assistant <br />Director, show a true passion for outstanding customer service and attention to detail. I simply <br />cannot imagine any other dispatch center handling the crucial responsibility of answering and <br />routing 911 calls placed by Moreland Hills residents. <br />As Assistant Chief of the Orange Village Fire Department, I have a great appreciation for the <br />responsibilities undertaken by our dispatchers. I work with them on a daily basis and I continue to <br />be incredibly impressed with their efficiency, compassion and love for thejob. Any firefighter will <br />tell you that the dispatcher helps to fight the fire and plays a crucial role in the resuscitation efforts <br />during cardiac arrest. Our EMD certified dispatchers perform in a manner that is representative of <br />the awards and accolades that they receive. Perhaps one of the greatest indicators of success is <br />found with the camaraderie and professionalism shared by this group. There are few greater <br />examples of a healthy work environment than engaged employees who love their job and take <br />pride in the name of the agency they represent. <br />I will make myself available for a phone call or email if there is any additional information I can <br />share regarding this outstanding agency. 1 offer my enthusiastic endorsement with ,your potential <br />decision rejoin the Chagrin Valley Dispatch Cerner. <br />Regards, <br />-�_ it <br />�� <br />Daniel Fritz., Mayor <br />Village of Moreland Hills <br />