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Continential - 0 2023 Hyland Software. Inc. and its affiliates. SCOPE & ASSUMPTIONS Pickup / Delivery • Hyland will manage shipment of records to a Hyland location from customer location(s): 5200 Dover Center Road, North Olmsted, Ohio Document Preparation / Scanning • Al documents are no larger than 11 x 17 in size. • Pages are scanned at 300 DPI in Color as a PDF (Note: customer requests to capture color such as on pictures or graphs however most will be black and white documents). • Some files may have polaroid pictures. Capture polaroid pictures in color. • PDF Files will be converted to Searchable PDF. • Black and white photocopies of originals may be used when the original cannot be scanned as is; if used the copy will remain in the scanned batch. • If documents are double sided, both sides will be scanned. Blank pages will be deleted. • If records are secured on both the left and right side of the folder, then the left side will be scanned first followed by the right side. • If there are envelopes that contain pages inside the files that have writing on them, then we are to capture the envelope as the first page before the inside contents it holds. • If any sticky notes are present, they will be moved to a blank area on the page or taped to a blank page and scanned. • Barcode separator sheets may be inserted to expedite the scanning & indexing process; if used they will remain in the scanned batch. • Hyland will perform document preparation prior to scanning. • Hyland assumes moderate preparation effort is required, if preparation effort varies a price adjustment may apply. See description below on Hyland's classification of Document Preparation effort: Basic Occasional notea/Post-Il Notes are present. Some documents are fastened (paperclip, rubber banded,a few binders exist, pages stapled); Consistent document size/low variability Indexing Definitions Moderate Several Post -It Notes are present. Documents show mild signs of aging/occasionally tom pages or bent corners. Documents are bound, stapled, folded, have metal fasteners, housed in three ring binders, etc. Variation in document size (Legal (11x17), standard, note card (4 x6), etc.) Complex Many Post -It Notes are present Frail, aged, torn or water damaged documents Documents are bound or are in individual protector sheets or almost all flies are stapledthave metal fasteners Large mix of document sizes, includes large format, and/or newspaper Re -Prep to return in original form Document Type Classification: • Customer reports One (1) Document Type Keyword Indexing: • Customer requires PDF be renamed by the street address (i.e. 123 Lorain Road):