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confidential -® 2023 Hyland Software, Inc. and its affiliates, <br />o Labor Day <br />o Columbus Day <br />o Thanksgiving Day <br />o Friday following Thanksgiving Day <br />o Christmas Eve <br />o Christmas Day <br />REQUIREMENTS <br />Hyland & Customer Responsibilities Project 1 — Street File <br />Conversion Services <br />Project Set Up Requirements <br />Customer i . <br />Customer will be required to provide a manifest to support project. <br />Hyland i • <br />Hyland will utilize Test Sample Data and Indexing Definitions to produce a <br />'Project Test Batch.' This test volt represent a fully executed deliverable (as <br />I <br />scope is currently understood). <br />This Test Batch will be passed to the customer for Review and Approval.., <br />Customer I • <br />Customer will review the'Project Test Batch' for image quality, indexing, and <br />document classification and provide acceptance prior to start of full <br />production. <br />• <br />Issues identified by the customer will be communicated to Hyland for review <br />and/or possible adjustment(s). <br />• <br />This process will iterate until the customer approves the Project Test Batch.' <br />Customer <br />Test Data: Customer will provide a fully representative sample set of <br />production data for testing and setup prior to start of full production. <br />A fully representative sample set means multiple renditions of all Document <br />Types from all locations encompassed in project. <br />Customer 1. <br />Indexing Definitions: The Document Types will be identified by customer and <br />communicated to Hyland prior to the project start date. <br />The Keyword(s) for each Document Type will be identified by customer and <br />— <br />communicated to Hyland prior to the project start dale. <br />